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HOW IT WORKS

THE APP

The ROED App is available on the iOS and Android platform. You will need to sign up as a Rider, Driver or  Merchant by providing the required information. 

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Sign up is free but certain conditions apply to the use of our app and services. It is recommended that you browse through our FAQ and Help pages.

THE DRIVER​

  • Driver app must be online to receive requests from Riders and offline when not working.

  • Driver receives a request from a Rider within a 5 mile radius of their location.

  • Driver has up to 60 seconds to accept the request from a Rider.

  • Driver is paid US$1.85/GBP£1.43 for Rider cancellations after 5 minutes.  

  • Driver app gives directions via GPS to the Riders location and also directs the Driver to the Riders destination. 

  • Driver app calculates the Riders total fare and deducts the amount from the Riders account.

  • Driver receives a notification of payment and rating from the Rider.

MAKING THE RIDE BETTER FOR EVERYONE

A ROED Driver can improve his/her service by simply keeping a clean, good working vehicle and by adding a few features for a Riders comfort, safety and convenience.

 

DRIVER RIDE SHARE ACCESSORIES

ROED recommends that Drivers use a Bluetooth Headset, Phone Holder and Dash Camera.  We also recommend offering Riders Mobile Device Charging Ports, Charging Cables, Wi-Fi and Water. 

THE RIDER

  • Rider app offers various Ride Share services.

  • Rider app offers various Delivery services.

  • Rider inputs their required ride destination or delivery location. 

  • Rider selects Ride Now and a request goes out to Drivers within a 5 mile radius.

  • Rider has 5 minutes withing which to cancel the request or be charged US$1.85/GBP£1.43 for cancelling after.

  • Rider receives a notification that Driver A has accepted their request and is on route.

  • Rider can track Driver and receives a notification when Driver has arrived at their location.

  • Rider sees that their ride has began and when the ride has ended.

  • Rider account is debited the total ride fare.

  • Rider leaves a rating for Driver and/or a tip if desired.

THE MERCHANT

  • Merchant gets his/her own store account and admin panel.

  • Merchant can manage their store from a Smartphone or Tablet.

  • Merchant can sell Food, Groceries or Retail items.

  • Merchant can upload photos, add a description and prices for items.

  • Merchant will receive notification of item sale, payment and driver pickup. 

  • Merchant can provide their own delivery services if they wish.

THE WALLET

  • Rider/Driver gets his/her own Mobile Wallet account.

  • Rider/Driver adds their Credit/Debit Card or Cash at a re-charge vendor.

  • Rider/Driver inputs a users mobile number to send cash and receives a notification of transfer.

  • User gets notification of a transfer receipt.

  • Rider/Driver scans store QR code to make a payment.

  • Rider/Driver and Merchant receives notification of payment receipt. 

  • Rider/Driver is charged a processing fee plus VAT for each transaction.

  • Rider/Driver gets loyalty points for each transaction.?Driver get charged

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