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Driver Policy

These Terms of Service governs the manner in which Drivers should provide services to riders who use the services of ROED Cars from the https://roedcars.com or https://roedcars.co.uk website ("Site"). This applies to the Site/App and all services offered by ROED Cars Ltd.

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REQUIREMENTS

  • Drivers must be 21 years old with a minimum three (3) year driving experience to sign up.

  • Drivers must own a valid Private Hire Vehicle licence where applicable..

  • Drivers must go through a required vetting process.

  • Drivers must sign up with a copy of their Driver's License, a recent Police Record and Vehicle Insurance.

  • Drivers must maintain a Mobile Data account with proper coverage.

  • Drivers must own a vehicle with a 3 - 6 rider capacit.

  • Drivers must own a vehicle with no visible exterior or interior damage. if using their own vehicle.

  • Drivers must own a vehicle with a reliable Engine, Air Condition and roadworthy tires.

  • Drivers must have their vehicles inspected and/or serviced every three (3) months.

  • Drivers must own a vehicle properly insured and covered for Rider liabilities. 

  • Drivers must be able to offer a minimum of two of our on board features.

 

FEES AND PAYMENT

  • Drivers are responsible for all fees associated with the required documents for sign up.

  • Drivers must pay a 25% commission of total fares. 

  • Drivers will be paid by ROED Cars within 7 days.

  • Drivers should never accept cash payments from riders.

 

LIABILITIES AND LIMITATIONS

  • Drivers can accept but should not solicit tips from riders.

  • Drivers can ask a rider to vacate a vehicle if the driver or other riders feel threatened.

  • Drivers must report immediately any incidents relating to driver or rider services.

  • Drivers should never have in their possession any illegal weapons.

  • Drivers should never encourage or accommodate riders in any illegal activity.

  • Drivers should never be intoxicated whilst on the job.

  • Drivers should not transport children under the age of 15 unless accompanied by an adult.

  • ROED Cars is not responsible for any rider damages to driver vehicles.

  • ROED Cars is not responsible for driver vehicle insurance and licensing. 

  • ROED Cars is not responsible for driver lost or stolen items.

 

REGULATIONS

  • Drivers will be considered ineligible to drive if they have had a criminal conviction. 

  • Drivers are limited to carrying 1 to 6 riders regardless of seating capacity.

  • Drivers are limited to carrying up to 6 riders for group bookings.

  • Drivers are responsible for the comfort and safety of riders and themselves.

  • Drivers should always maintain a cashless payment service.

  • Drivers should never smoke whilst on the job.

  • Drivers should never use any illegal substances. 

  • Drivers should always be properly groomed.

  • Drivers should always maintain a clean and good working vehicle.

  • Drivers work on their own time within a 24 hour period.

  • Drivers cannot assign a non-registered Driver to their vehicle.

  • Drivers can register a spare driver for the same vehicle. Spare driver will be vetted.

  • Drivers must adhere to the ROED Cars policies at all times.

  • Drivers can be suspended or terminated for violation of driver policies. 

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