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refund policy

This Refund Policy governs the manner in which CELLAR 8T issues refunds to customers who use AND PAY FOR the services AT THE CELLAR 8T BUSINESS LOCATION AND from the http://CELLAR8T.com website ("Site"). This refund policy applies to all PAID services offered by CELLAR 8T.

Please read this policy carefully. 

 

 

This Refund Policy is with reference to:

  • ENTRY FEES: THERE WILL BE NO REFUND FOR ENTRY FEES.

  • MEMBERSHIP FEES: THERE WILL BE NO REFUND FOR MEMBERSHIP FEES.

  • RESTAURANT & BAR: THERE WILL BE NO REFUND FOR FOOD AND BEVERAGE WHICH IS DEEMED TO HAVE BEEN TAMPERED WITH BY A CUSTOMER. CUSTOMERS HAVE THE OPTION OF THE REPLACEMENT OF THE FOOD OR BEVERAGE IF CELLAR 8T IS FOUND TO BE AT FAULT.

  • SMART TRANSPORT SERVICES: CELLAR 8T IS NOT RESPONSIBLE FOR TRANSPORT REFUNDS. A Rider may lodge a formal complaint via the RIDE CARIBBEAN WEBSITE if he OR she believes that the service was not adequately provided. 

  • ROOM BOOKINGS: GUESTS have up to 48 hours before a confirmed RESERVATION date to cancel THEIR BOOKING to be eligible for a refund.

  • OTHER BOOKINGS: Customers have up to 48 hours before a confirmed booking date to cancel or make changes to A booking to be eligible for a REFUND.

  • DIGITAL PAYMENTS:There will be a processing fee for all DIGITAL refunds.​​

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